The following terms and conditions will be deemed to have been accepted by the user on the usage of the website http://www.nipcohomeo.com You are requested to read them carefully before you use the services of the site.
The website is owned and maintained by Nipco Homeopathic Products, Madannapet, Hyderabad, TS, India. The firm reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without prior informationto the customers of the services,
Intellectual property rights :
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party or manufacturer or brand ownerand so expressly mentioned, Nipco Homeopathic Products owns all Intellectual Property Rights to and into the website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from this Website without obtaining authorization from Nipco Homeopathic Products.
User Security:
By registering with the website, you can access or view the prices, product details, and submit purchase orders electronically. Youare responsible for using the website in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password.We reserve the right to refuse registration or cancel an account at any time
Warranties:
The website owner makes no warranty for any damage suffered by customers from use of the services on this site. This without limitation includes product usage, non-deliveries, missed deliveries, or service interruptions. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action
Nipcohomeo.com, or its owners makes no warranty that: (a) The site will meet your requirements ; (b) The site will be available on an uninterrupted, timely, secure, or error free basis ; (c) The results that may be obtained from the use of the site or any services offered through the site will be accurate or reliable (d) efficacy of products listed and claims made by manufacturer as reflected in the site
Usage:
This site is not a substitution for a face to face consultation with a suitably qualified homoeopathic practitioner. Under no specific circumstances should any patient stop taking prescribed conventional medicine without consulting the doctor who prescribed it. The information provided in the website is for use by registered medical practitioners or pharmacy or hospitals and for general information to consumers who may also avail online consultation with certified homeopaths on our site. The information in no way suggests or prescribes self-medication by the consumer. Further any information given on our site is not intended to be taken as a replacement for medical advice. Therefore readers of the site should avoid self-treatment and consult a qualified homeopathic practitioner and take the treatment under his proper guidance and advice.
Usage Restrictions:
You agree not to use the Website for any of the following purposes:
· Circulate or spread any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
· Convey material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
· Gaining unauthorized access to other computer / network systems which may include Interfering with any other person' s use or enjoyment of the Website.
· Breaching any applicable laws.
· Interfering or disrupting networks or websites connected to the Website. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Charges:
The firm will charge freight or handling charges or shipping charges, cash on delivery charges, international payment gateway charges and/or statutory taxes as applicable as decided by the firm. The website base currency is in INR (Indian Rupee) but a customer from outside India can checkout in US dollars or Euros. The base currency rate is applicable for customers in India only. If a customer outside India tries to check out in Indian Rupees he will have to pay the difference in prevailing rates as determined by us in the other currency equivalent.
Razorpay:
Customers can check out from nipcohomeo.com using the razorpay gateway provided on the site. When you make a transaction the website automatically selects the base currency (INR) unless USD $ or Euro is selected from the currency drop down. This reflects until the checkout stage further to which it gets converted to USD at predetermined exchange rate. A customer checking out in this process will see that the charged rate is different from the cart rate in INR. Therefore when the actual checkout happens, it gets converted to $ for all International customers using the razorpay gateway. The $ rate is not the official exchange rate but that determined by us in keeping factors like surcharges, Custom levies, risk of damages or loss of parcels etc. By checking out you deem to have been in agreement with the T&C laid out here.
Product Specifications:
Nipco Homeopathic Products hereby disclaims any guarantees of exactness as to the finish, efficacy and appearance of the final products displayed on the website as ordered by the user. The quality of any products or presentation may undergo regular changes due to manufacturer/brand owner’s prerogative and we do not have any control on the same. This applies to change in formulation, modification of ingredients, product indications, price, dosage etc. Customers are requested to read the specifications on the product carton or labels carefully and consult a Homeopath for advice. We do not offer any medical prescription or alternate to doctor treatment. The data made available on the website is for informational purposes only and not a substitute for proper consultation and guidance of a doctor
Policies:
The Sale/Purchase of products shall be additionally governed by specific policies of sale like cancellation policy, return policy, etc (which are found on the website), and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by Product specific conditions, which may be displayed on the web page of that Product.
Changes:
We may change or discontinue any aspect of the website at any time, including, its contents or features. We reserve the right to change the terms and conditions applicable to the use of the site. Such changes shall be available immediately without prior notice, which shall be placed on the site.
Limitation Of Liability
In no event will we be liable for damages of any kind, including, without limitation , direct , incidental ,consequential damages (including, but not limited to, damages for lost profits , business interruption , and loss of programs or information) arising out of the use of or inability to use our website, or any information provided on the website, or in the products any claim attributable to errors, omission , or other inaccuracies in the products or interpretations thereof.
Indemnification:
User agrees to indemnify, defend and hold nipcohomeo.com or its owners harmless from and against all losses, expenses, damages and cost, including reasonable attorney fees, arising out of or related to any misuse by the user of the content and services provided on the site. The users also indemnifies us from any claims or damages by using third party services like payment gateway service providers from failed transactions or unauthenticated debits for transactions
User Privacy:
The user’s right to privacy is of paramount importance to us. Any information provided by the user will not be shared with any third party. We do everything we reasonably can to protect your rights of privacy on systems and the website controlled by us, but we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example courier agencies and intermediaries that have links to our order processing system. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
Governing Law:
The laws of India shall apply and courts in Hyderabad, TELANGANA India shall have jurisdiction in respect of all the terms, conditions and disclaimers. The firm reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/customers of the services
Last updated: November 30, 2022
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account: means a unique account created for You to access our Service or parts of our Service.
Company:
(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Nipco Homeopathic Products , 17-2-1136/2, Madannapet, Hyderabad. TS.
Cooieks:
are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country :
refers to: Telangana, India
Device :
means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data:
is any information that relates to an identified or identifiable individual.
Service :
refers to the Website.
Service Provider :
means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service :
refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data :
refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website :
refers to Nipco Homeo, accessible from http://www.nipcohomeo.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
• Google
• Facebook
• Twitter
• LinkedIn
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
• Cookies or Browser
Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons.
Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service
, including to monitor the usage of our Service.
To manage Your Account:
to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract:
the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You:
To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You :
with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests:
To attend and manage Your requests to Us.
For business transfers:
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes:
We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: info@nipcohomoeo.com
By phone number: 7330914141
Nipco Homeopathic Products Return & Refund Policy
Nipco Homeopathic Products RETURN POLICY, REFUND, CANCELLATION AND SHIPPING CHARGES POLICY
Nipco Homeopathic Products Technologies Private Limited (“Nipco Homeopathic Products”) team facilitates processing correct medicines as per order and prescription and strives to service the medicines and products in right conditions/ without any damage every time a consumer places an order. We also strongly recommend the items are checked at the time of delivery.
________________________________________
1. DEFINITION
‘Return’ means an action of giving back the product ordered at Nipco Homeopathic Products portal by the consumer. The following situations may arise which may cause the action of return of product:
1. Product(s) delivered do not match your order;
2. Product(s) delivered are past or near to its expiry date (medicines with an expiry date of less than 03 months shall be considered as near expiry);
3. Product(s) delivered were damaged in transit (do not to accept any product which has a tampered seal):
Note: If the product that you have received is damaged, then do not accept the delivery of that product. If after opening the package you discover that the product is damaged, the same may be returned for a refund. Please note that we cannot promise a replacement for all products as it will depend on the availability of the particular product, in such cases we will offer a refund.
In the aforesaid unlikely situations, if there is something wrong with the order, we’d be happy to assist and resolve your concern. You may raise a Return request with our customer care within 07 (Seven) days from the delivery of the product. Nipco Homeopathic Products reserves the right to cancel the Return request, if the customer reaches out to Nipco Homeopathic Products after 7 days of delivery.
Upon receiving your Return/Refund request, Nipco Homeopathic Products shall verify the authenticity and the nature of the request. If Nipco Homeopathic Products finds that the request is genuine, it will initiate the Return and Refund process. Nipco Homeopathic Products shall process the refund only once it has received the confirmation from the vendor concerned in respect of the contents of the product relating to that refund.
In the event of frivolous and unjustified complaints regarding the quality and content of the products, Nipco Homeopathic Products reserves the right to pursue necessary legal actions against you and you will be solely liable for all costs incurred by Nipco Homeopathic Products in this regard.
The returns are subject to the below conditions:-
4. Any wrong ordering of product doesn’t qualify for Return;
5. Batch number of the product being returned should match as mentioned on the invoice;
6. Return requests arising due to change in prescription do not qualify for Return;
7. Product being returned should only be in their original manufacturer’s packaging i.e. with original price tags, labels, bar-code and invoice; and
8. Partially consumed strips or products do not qualify for Return, only fully unopened strips or products can be returned.
2. RETURN PROCESS:
1. For Return intimation, please visit www.Nipco Homeopathic Products.com/help and chat with us from 8AM to 8PM, Monday to Sunday.
2. Nipco Homeopathic Products customer care team will verify the claim made by the customer within 72 (seventy-two) business hours from the time of receipt of complaint.
3. Once the claim is verified as genuine and reasonable, Nipco Homeopathic Products will initiate the collection of product(s) to be returned.
4. The customer will be required to pack the product(s) in original manufacturer’s packaging.
5. Refund will be completed within 30 (thirty) days from date of reverse pick up (if required).
3. REFUND PROCESS:
In all the above cases, if the claim is found to be valid, Refund will be made as mentioned below:
1. Order placed through online wallet will be credited to the wallet; and
2. Order placed through cash on delivery will be refunded through fund transfer to customer bank account.
4. SHIPPING CHARGES
Estimated shipping charges are calculated as per the value of the order and can be viewed in the cart section at the time of checkout. For any further shipping related information, please write to info@nipcohomeo.com.
For any further Refund related information, please write toinfo@nipcohomeo.com.CANCELLATION POLICY
Customer cancellation:
The customer can cancel the order for the product till Nipco Homeopathic Products ship it. Orders once shipped cannot be cancelled.
The customer can cancel the order for medical test till the collection of sample.
Nipco Homeopathic Products cancellation:
There may be certain orders that Nipco Homeopathic Products partners are unable to accept and service and these may need to be cancelled. Some situations that may result in your order being cancelled include, non-availability of the product or quantities ordered by you or inaccuracies or errors in pricing information specified by our partners.
Nipco Homeopathic Products also reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by Nipco Homeopathic Products as per certain criteria. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz:
i. Products ordered are not for self-consumption but for commercial resale;
ii. Multiple orders placed for same product at the same address;
iii. Bulk quantity of the same product ordered;
iv. Invalid address given in order details;
v. Any malpractice used to place the order.
No cancellation charges shall be levied for cancellation of an order in accordance with the terms of this policy.